Use a consistent completed-delivery date to review reorder gaps, then treat a missing category as a question rather than a forecast. Record the dealer’s decision and review date. Before offering goods, check sellable stock, reservations, pack size and commercial release separately.
Review reorder timing on one date basis
“Pichhla lot kaisa chala? Agla order kab plan kar rahe hain?” asks for stock position, an unresolved service issue or a buying date. Record the answer instead of sending the same catalogue again.
Make one row per dealer and product family. This fictional review uses the completed-delivery date for every interval. If an order arrives in parts, use the date its final agreed quantity was delivered. Keep cancelled quantities and returns as separate fields; neither creates a new completed order.
| Dealer | Recent completed-delivery gaps | Days since last completion | Next check |
|---|---|---|---|
| Dealer A: everyday basics | 14, 16, 15 days | 23 | Ask about remaining stock and next requirement |
| Dealer B: festive wear | Seasonal bulk order | 60 | Check the coming season’s buying date |
| Dealer C: mixed garments | 7, 8, 7 days | 12 | Resolve an undelivered balance first |
Dealer A’s three observed intervals are 14, 16 and 15 days; the middle value is 15 days. Today’s gap is eight days longer. That supports a conversation, not a demand forecast. Dealer C has an undelivered balance, so resolve it before proposing more goods.
Review a cross-sell candidate without repeating it forever
Suppose Dealer A buys basic T-shirts but no leggings. Ask whether the shop serves the relevant customer, whether another supplier already covers the category, and whether the sizes and price band fit. Another dealer’s basket suggests a question; it does not prove demand here.
| Field | Example |
|---|---|
| Candidate and evidence | Leggings; dealer previously asked for a women’s basics range |
| Decision | Later |
| Reason | Existing supplier committed for this season |
| Review date | 15 November 2026 |
| Owner | Assigned salesperson |
Use clear outcomes such as suitable, not suitable, later, already supplied elsewhere or trial agreed. Suppress the same suggestion until its review date unless new evidence appears. Keep commercially sensitive information out of notes shared with other dealers.
Check supply and release before making an offer
A shelf count does not establish offerable quantity. Record sellable stock, units reserved for existing orders, the remaining available quantity, minimum pack and whether credit or another commercial hold blocks release.
| Check | Example |
|---|---|
| Sellable stock | 48 pieces |
| Reserved | 24 pieces |
| Available before pack rule | 48 − 24 = 24 pieces |
| Minimum pack | 12 pieces |
| Commercial release | On credit hold; owner review required |
Twenty-four pieces fit two packs, but the credit hold means they are not yet offerable. Odoo’s replenishment documentation illustrates why demand and lead time affect stock planning; it does not prove demand for this dealer.
Close each conversation with a state
Record dealer, product family, follow-up reason, evidence, decision, reason, review date, salesperson and result. A future assistant could prepare this list when those records exist. Dhandha GPT does not currently promise outbound offers, demand prediction or automatic ordering.
Ask whether your records can support this question. Name your software and the reorder or follow-up fields you maintain. CRM conversations may not exist in Empire data.
Questions you might ask
How do I identify a dealer who may be due to reorder?
Compare the current gap with that dealer’s previous comparable orders. Then check seasonality, open deliveries and the last conversation.
Can purchase history prove a dealer needs another category?
No. It can suggest a question. Confirm customer fit, price band, existing supply and the dealer’s interest before proposing products.